Graphical user interface

• PowerBuilder,PeopleSoft, Omni-7
• Visual Basic, Visual C++, C
• Microsoft Access, Lotus, and many report writers
• X-Windows, Motif

Database

• Sybase, Oracle, Informix
• Case tools
• Enterprise modeling
• Data conversions

Process Management

• What manages the user's work
• Changes with process changes
• Process flexibility
• Control
• Metrics